Dealflo is now part of OneSpan (previously VASCO).

To learn more about how this will help you in your digital transformation, please read the press release or visit www.onespan.com

Dealflo is now part of OneSpan (previously VASCO).

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Overview

From authentication to automation: balancing customer experience with managing risk

In a digital landscape where customers now expect fast and frictionless experiences, the on-boarding experience can make or break the customer’s impression of a financial services firm.
This video discusses how firms can meet new compliance requirements whilst creating an on-boarding strategy fit for the digital age.

Topics:

  • Forecasting the future of customer on-boarding: what service will the digital customer expect?
  • Seizing the opportunities available from automation: how will the industry need to adapt?
  • How can the industry ensure a consistent and compliant on-boarding process across channels?
  • Knowing your customer: overcoming the challenge of identifying customers during on-boarding
  • Managing risk while boosting the customer experience: how can the former be used to improve the latter

Webinar Date: 18 May 2017
Duration: 60mins

Speakers

IAN HOOD

IAN HOOD

Head of Digital, Fidelity International

PHIL BROWN

PHIL BROWN

Head of Retirement, Propositions & Change, LV=

EMILY HOUGHTON

EMILY HOUGHTON

Vice President, Account Opening, Barclays

ABE SMITH

ABE SMITH

Chief Executive Officer, Dealflo

LINDLEY GOODEN

Chair - Former Presenter, BBC, Sky and ITV

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